What Are We Entitled To? Rights, Privileges and Special Treatment

As I have started to go out to restaurants and stores, I have noticed several instances of unacceptable behaviors towards waiters, salespeople, and other customer-service personnel. The loud blowup about a wrong order or slowness of service made me think about what people feel entitled to, like getting the expected services in a timely manner. MORE >

Interviewing Elderly Family Members to Keep Their History Alive

My friend Joanne forwarded me an email from her granddaughter, Elizabeth Keegan Tapia. She thought the questions were interesting, provocative, and made her reminisce as well as reexamine some memories of past events. I, too, found the questions comprehensive and worth sharing as a possible vehicle for interviewing family members. The following are some modified MORE >

My Recent, Minimally Invasive Glaucoma Surgery (MIGS)—A New Procedure

“Your eye pressure is fifty,” says Dr. Robert Weinreb, Director of the Shiley Eye Institute and my ophthalmologist, whose expertise is glaucoma. “We have been unable to control your eye pressure with drops; I am recommending eye surgery.” I, of course, am immediately reluctant and ask, “What happens if we don’t operate?” “You may lose MORE >